Order Information, Shipping & Returns

Color Swatches:

My products come in the most popular wedding colors. however, all monitors display color differently. For this reason, a color match is not guaranteed. If you would like color samples prior to placing an order, please use the Contact Me option and send your name, mailing address and up to 5 colors that you would like to receive a sample of. Samples are free and are mailed quickly with delivery 2-3 days later.

 

Engraving:

Professional engraving is done on site, please ensure you provide the correct information, spellings and date format. The engraving is done exactly to your specifications based on the spellings and capitalization you provide.  

 

Toss Garters:

Toss garters are made in a standard size (stretch up to 22") since they are worn lower on your leg and will be tossed.

 

Order Production Times:

Each product is handmade to order in the United States and shipped within 5-10 business days.

 

Ship To Locations

My personalized wedding products ship from Upstate New York via the United States Postal Service to the US, Canada, Australia and the United Kingdom using the following options: 

United States -

      First Class (delivery in 3-4 business days)

      Priority Mail (delivery in 2-3 business days)

      Express Mail (delivery in 1-2 business days)

*Canada - Priority Mail (delivery in 10-14 business days)

*Australia - Priority Mail (delivery in 10-14 business days)

*United Kingdom - Priority Mail (delivery in 10-14 business days)

*Please note that duty and customs fees may apply to international orders. Make This Day Special is not responsible for duty and customs fees applied to your order.

 

Rush Orders for US Customers only - Do you need your order immediately?

Orders can be processed and shipped within 48 hours, please contact me (by email at info@makethisdayspecial.com) prior to making your purchase to ensure I am able to process your order this quickly. There is no additional charge for rush orders.

If you need your order in less than 1 week, you must select Express Shipping during checkout to ensure the delivery of your order within this time frame.

 

Return Policy

Due to the highly personalized nature of my products, returns are only accepted in the rare event that an error was made on your order or if you received a defective or damaged product. Please ensure the details that you submit with your order are accurate (color, size, engraving spelling, etc.).

You may return your item within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or damaged item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. I will respond quickly with instructions for how to return items from your order.